Rachael Pielow
Business and Lifestyle PA Services
Need Assistance with your Business?
I can come to your office, work remotely, or a combination of the two.
Daily admin, whether it is for one’s business or home life, can impact heavily on the ability to get the important things done.
It can overwhelm even the most efficient of us.
Your time should be for the important things and I can take care of the ‘little’ things.
Imagine how much more you would get done!
Business Support
Liaising with clients and suppliers
Building and maintaining good relationships with the customer or client
Call handling and message taking
Proof reading, editing and document formatting
Social Media Management
Minute Taking
Spreadsheet creation
Creating PowerPoint presentation
Mail Merge set up
Transcription and typing
Office Management
General office organisation, as well as setting up new processes
Arranging and diarising meetings and conference calls
Raise, send and chase unpaid invoices
Collating receipts for expenses
Database Management
Manage correspondence, from filing to drafting and responding to letters and email
Events & Travel
Organising office parties & functions
Researching venues
Researching reviews
Creating invite lists and sending out invites
Sourcing printers
Coordinating and liaising with invitees
Ongoing liaison with venue
Researching and booking venues for business meetings
Researching and organising travel
Creating travel itineraries
Research & Archiving
Research and development of business cases or proposals
Organising, filing and archiving business documentation
Not enough hours in the day for all the life admin?
I am here to help.
My services are not just for businesses, I can assist with your general life admin as well.
Whether you’ve got a house move, too many school emails coming in to keep track of, appointments and meetings to organise or seeking quotes from tradesmen – I can sort all of this for you.
A real bugbear for many people in this fast paced world is having to chase and keep on top of companies who have promised you a service and then let you down. How many times have you put the phone down on a recorded message telling you that you are number 19 in the queue, because you simply do not have the time or energy to deal with it. So these companies get away with appalling customer service.
My old fashioned values mean that I believe customer service should – as it was – be at the heart of all businesses. It is certainly at the heart of mine.
My aim is to give you peace of mind knowing that I will be doing the needful in order to take that frustration away and replace it with a list of satisfactory outcomes.
Wouldn’t it be nice if all you had to do was write the ‘To Do’ list and hand it over to someone?
Well, now you can!
It could be as basic a diarising birthday reminders to a more complex operation like organising a party…take the stress out of your life, give yourself more time for YOU. And give ME the list!
Life Admin
Arranging personal appointments
Booking restaurants and venues
Diary management – inputting friends/family birthdays and anniversaries and school events etc
Insurance and Utility renewals
Arranging MOT’s
Researching gift ideas
Price comparison/product research
Managing your important life events
Sourcing reputable builders, handymen, trades for minor to major house projects
Sourcing reputable cleaners
Sourcing removers and cleaners for house moves
Writing and managing dating site profiles
Events & Travel
Researching and arranging travel and holidays
Organising parties & functions, from children’s birthdays to celebrations or wakes.
Research & Archiving
Photos and photo album organising
Organising, filing and archiving personal correspondenc, publications or books
Rental Property Management
Website
Updating and maintaining your property’s website, or updating content on external websites
Responding to website enquiries
Taking bookings
Guests and Services
Liaising with guests ahead of and during their stay
Organising change overs with cleaners
Property Admin
Keeping up to date with local information and updating property guides accordingly
Maintaining a database of guests
Frequently Asked Questions
Do you come to my office?
Yes, I love visiting people in their homes and offices. I do not charge for visits within a 10 mile radius.
Outside of the 10 miles, there would be an added fee, agreed in advance.
What if the project over runs, or I need to add more time?
We can agree a fee for the project and any additional hours at the start.
How does working remotely work?
Whilst a lot of people have only discovered recently – with the lockdowns – that they can work remotely, I already have experience of this.
I started virtual PA work over 10 years ago. It’s actually very simple with technology to do this and with Zoom and other ways of contacting people. It is also possible to do meetings remotely.
However, I am flexible and can do both. I actually prefer to be with people in person.
What hours do you work?
Working for myself on behalf of clients means that my hours of work are flexible.
This is beneficial to both parties as it means I am available outside of the usual 9-5. If a project requires it, I can work weekends.
When are payments due?
Payments are due within 14 days of the invoice date.
If you need a different payment schedule, we can agree that ahead of the work starting.